Asked Questions about the 3 Day/2 Night Travel Certificates
Q: Is SmarTravel Biz
affiliated with my sponsor?
A: No. SmarTravel Biz is not affiliated with the company or person you
your promotional voucher from. It is true we did sell them our product
can only be fulfilled, based on the Terms outlined on your voucher. We
way of knowing their marketing practices; we are only a third party
PLEASE READ YOUR TERMS.
Q: I was told this
was a FREE trip!
A: “There are no representations other than what is printed on this
certificate”. The Terms and Conditions is printed on the Certificate to
you, the user, that no matter what you have been verbally told by
the only the terms and conditions printed on the Certificate can be
That disclaimer is to protect you and our company from any
Q: What type of hotel
accommodations will I receive on this offer?
A: We guarantee that you will receive deluxe hotel accommodations.
Q: Can I order more
than one 3 day 2 night vacation certificate?
A: Yes, you can give them away to friends and
relatives as a gift or you may use them as
fund raisers, However two or more vacation certificates may not be used
or within the same year.
Q: Can I use 2
certificates back to back for 4 free nights?
A: No! Anyone caught using two certificates back to back or in the same
within a 12 month period will have their reservations cancelled.
Q: After I pay the
registration fee, what other costs will I be required to pay?
A: Just a fee to cover the cost of room taxes, when following the terms
conditions, which require you to register your reservation form, book
rooms in advance, and not travel the week of a holiday or on weekends.
Q: Do I get to pick
A: No! You get to pick the city and the travel dates. We guarantee that
accommodations will be first class. We have never received a complaint
the hotels since all bookings are done at quality hotels.
Q: What happens after
I send you the registration fee?
A: You will receive back a reservation form for the city of your
simply fill out the reservation form with your dates and mail it to the
broker reservation office. If you follow the simple terms and
select dates 45 days in advance and not the week of a holiday, you will
Q: How long does it
take to receive our order?
A: That all depends on when you placed the order. Once an order is
takes about 24-48 hours to be processed and shipped. All orders placed
weekend will be processed on Monday.
Q: How long does the
customer have to use the vacation once I issue it?
A: The certificate you give the customer has no expiration date. Once
customer orders the reservation form by sending in the certificate you
them, they have 1 year to travel.
Q: Customer Service!
A: Using all best-known name hotels, our customer service and
gives personal care to every one of your travelers. Your customer is
customer. Our business growth is based upon both value and service. The
friendly people that work here will answer your customers’ questions.
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